Open for Business – Covid-19 Update
We are still open for pump sales and installation, technical support and emergency repairs.
Additional precautions are in place to ensure the safety of our engineers and our customers in response to Covid-19.
The Harro Group of organisations comprising Harroquip Pump Supplies and Advantage Pump Solutions remain fully operational despite the Covid-19 pandemic.
The health and safety of our employees, customers and suppliers is a priority and we are taking care to follow government and industry guidelines to protect against the virus.
We have systems in place for our customer service and technical teams to work remotely and meet virtually where possible. For our essential onsite workers we have procedures and practices in place to limit the risk to our employees to the greatest extent possible.
Site visits are restricted to pump installations and repairs. Technical support is still available by phone, email and video calls where possible to minimise travel and avoid unnecessary risk to all parties.
Our warehouse remains stocked with pumps, spares and accessory parts. If you experience a pump breakdown or failure we can quickly offer a replacement pump, replacement parts or a repair service. Please call us on 01482 213550 to talk to one of our pump engineers.
We are in regular contact with our pump manufacturers and our supply chain remains open and as close to normal as possible. Delivery times and installation lead times will be assessed on a project by project basis.
If you have any questions about our Covid-19 policies and practices please get in touch.